Contract Courier Services

What a contract courier service gives you

If your business sends the same kind of job again and again, booking each one separately wastes time. Contract courier services let you agree the runs once, and then they simply happen.

You get a set timetable, agreed rates that are lower than ad hoc bookings, and one team that already knows your sites, your contacts and your paperwork.

Typical contract runs

• Daily stock runs between a warehouse and stores or branches
• Lab and pharmacy rounds collecting and dropping at set times
• Internal mail and post between offices on a fixed route
• Parts runs from a supplier to engineers or production sites
• Evening or overnight runs so goods are waiting first thing

Runs with several stops are planned as one route for one driver. Our multi drop deliveries page explains how those routes are put together.

How we set up a contract

1. Tell us about the work. The pick-ups, the drops, the days and times, and what is being carried.
2. We plan the route and vehicle. We work out the most sensible way to run it.
3. You get agreed rates. A clear price per run or per period, set out before we start.
4. We run it. Every job is tracked, with proof of delivery at every drop.
5. We review it with you. As your needs change, we adjust the route, the timings or the vehicle.

The right vehicle for each run

Contract work runs on whatever suits the load, from a car for internal post to a 7.5-tonne truck for pallets. Our courier vehicles page lists every size we run.

If your routes are mainly local, ask about our eco courier service for electric or lower-emission vehicles on suitable runs.

Room for the urgent jobs too

Regular runs rarely cover everything. When something can't wait for the next scheduled run, call the same team and we will send a dedicated vehicle straight away.

Our express courier service gives a 60-minute collection across Greater Manchester for exactly those moments.

Contract distribution across Manchester and the UK

We are based at Universal Square in central Manchester, close to the M60, M62, M6 and M56. Most contract work runs across the North West and the Midlands, and we also run scheduled routes further afield.

See areas we cover for the towns and cities we serve most often.

Billing that keeps it simple

Contract customers are set up on a business account, so all your runs, plus any extra one-off jobs, appear on one monthly invoice. Our business accounts page explains what is included.

What makes a contract run well

• A clear timetable. Set collection and delivery times that everyone at each site knows.
• Named contacts at each stop. So the driver always hands over to the right person.
• One point of contact at Cend. Someone who knows your runs and can change them quickly.
• Proof at every drop. A signature or photo for every stop, ready for your records.

We look after all of this as part of the contract, so your team can get on with their own work.

Frequently asked questions

How much cheaper is a contract than ad hoc bookings?

Contract runs are priced at agreed rates that are lower than booking each job separately. The saving depends on how often you send and the route, and we set it out clearly before you start.

Can I change my runs once the contract has started?

Yes. Tell us when your needs change and we will adjust the timings, the route or the vehicle to match.

Which services work well on contract?

Multi drop rounds, document runs and next day deliveries all work well on contract, as do regular stock and parts runs.

Can you do runs outside office hours?

Yes. We run 24/7, so early morning, evening and overnight runs are all possible, with no premium on standard work.

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